Why do I have to reconnect my integrations?
V3 uses a new integration system, so your V2 CRM connection won't carry over. Here's how to reconnect in a few steps.
How to Reconnect
- Go to the Integrations page in V3.
- Find your CRM card and click it.
- To begin the set-up, authorize your accounts and follow the on-screen prompts.
- Once connected, open a document, link it to a CRM record (contact, company, or deal), and click on Variables.
- Ensure the variables you need to use are in the proper places in the document. Variables will be shown by the variable name in a template, but once connected to a deal/opportunity in a document, the actual field will display.
That's it!
Quick Note
If your integration isn't listed, it's not ready to utilize in V3 yet. Contact support (support@proposify.com) for a timeline, or check our CRM support articles to see what's currently supported.